Hello, and welcome to what I hope will be some of the best leadership training you have ever received! You’re about to embark on a journey of self-discovery in terms of your own tendencies, styles, what works and what’s not working.  I’m going to guide you through content that allows you to connect what you do naturally to what is going to be effective in any given situation. We’ll talk about how to bring employees into the workplace, develop their skills and issue-spot along the way.  Communication techniques are woven throughout each one of the training modules, coaching you on how to be effective in what you say to get the results you’re going after. I’ll also dive into critical conversations, teaching you how to say hard things, especially if it’s disciplinary in nature.  We’ll round out the training program by learning to assess risk, so that you have the skills necessary to make good decisions in your position.   Let’s get started!

In this course, we’re going to cover several aspects of job descriptions:

• Why do you need them?
• How are they supposed to be used beyond just describing the job when it comes time to hire for the job?

This course provides you an invaluable questionnaire that you can use not only build a job description but also serve as a template you can use in employee evaluation. Finally, it gives you tips on how to maintain the forms and stay compliant with regulations such as the Americans with Disabilities Act.

Reference checking feels like a lost art.  There is misinformation and fear circulating around the risks of providing a bad reference and a belief that no one will tell you the truth.  This free course is aimed at dispelling these myths and arming you with valuable information about who to call, what to ask, how to improve the validity of the responses.  When the shoe is on the other foot and you are asked to provide a reference, we walk you through how to do that too!