Summer Lay-Off

Q: I go on a two-week vacation every summer, during which time my staff either uses their own vacation time or, if they have none, are laid off. What considerations should I be aware of, such as unemployment insurance, the WARN act, etc. A: As you may know, you are perfectly within your rights as […]

She said what on Facebook?!

Q: I like to Google job applicants before I bring them in for an interview so that I can learn more about them. Most candidates now have a Facebook page and a Twitter account too. Can I ask for their login information to these sites as part of my hiring process?” A: No – at […]

The ABC’s of PTO

Q:  “I’m thinking of making some changes to my practice’s paid time off (PTO) policy.  Are there any best practices you can recommend or things I should consider when rewriting this policy?” A:  Providing employees with PAID time away from work in the form of PTO, vacation time, sick leave, paid holidays etc. is not […]

Quality Interview Questions Improve Hiring Outcomes

Q:  I find the interview process is such a challenge.  I hire the people I think will do the best job based upon an interview, but I never really know how she or he will actually perform.  Everyone I interview tells me that they work hard, are organized and are dedicated.  Yet, after I hire them they rarely live up […]

Good Leadership Can’t be Outsourced

Q: I’m struggling with the current dynamics in my office.  Right now I have a highly effective group of individuals. The work they do individually is bold and outstanding; however they do not work together well.  For example, I have a hygienist who will not cover for any other hygienist. To her credit she did […]